Shipping policy

Products available from this website are dispatched from Melbourne, Australia. Please allow 7-10 working days delivery within Australia for standard merchandise items.

Please note that a signature is required on delivery in most cases. We suggest delivery direct to your office. If you provide us with Post Office Box details, we may contact you to arrange an alternate delivery address, depending on the size of the order being delivered to you.

If our freight carrier is unsuccessful in delivery to you on more than one occasion, the package may be returned to our warehouse. In the unlikely event that this occurs, to re-send your parcel, an additional freight charge may need to be applied prior to dispatch.

If your order is urgent, please contact us and include your order number reference.

Delivery Charges:

Please note freight costs apply to selected orders and will be added to your shopping cart on checkout.

Delivery deadlines are indicated as accurately as possible. We are not responsible for delivery delays following the dispatch of your order which are due to insufficient delivery information provided within your order or failed attempted deliveries. No damages or compensation will be payable in the event of delivery deadlines being exceeded. However, if the product has not been delivered 21 days after the delivery date indicated and this is due for any reason other than force majeure, the purchase may then be cancelled and you may be refunded the price paid to the exclusion of any other damages or compensation (provided the delay is not contributed by you).